Shipping policy

Shipping Policy

Stay Brite Cookware

At Stay Brite Cookware, we aim to deliver your orders safely and on time. Please read our Shipping Policy carefully to understand how we process and ship orders within India.

1. Order Processing Time

  • All confirmed orders are processed within 2–3 business days.
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • Order processing includes order verification, quality checks, packaging, and dispatch preparation.

2. Shipping & Delivery Timeline

  • Once dispatched, domestic orders are generally delivered within 2–7 business days, depending on the delivery location and courier partner.
  • Delivery timelines may vary for remote or non-serviceable areas.

3. Delay in Shipping

  • During periods of high order volume, promotional sales, festive seasons, or bulk orders, shipments may experience delays of up to 7–10 additional business days.
  • In case of a significant delay, our team will proactively notify you via email or phone using the contact details provided at checkout.

4. Festive Season & Special Orders

  • For festive gifting, special occasions, or bulk purchases, customers are strongly advised to place orders 10–15 days in advance of the desired delivery date.
  • This helps ensure smooth processing and timely delivery during peak demand periods.

5. Shipping Coverage

  • Currently, we ship within India only.
  • Delivery is subject to courier service availability in your area.

6. Shipping Charges

  • Shipping charges (if applicable) will be clearly displayed at checkout before payment.
  • Any applicable shipping fees are non-refundable except in cases covered under our Return & Refund Policy.

7. Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation message/email along with tracking details.
  • Customers are encouraged to track their orders regularly for real-time delivery updates.

8. Incorrect Address or Delivery Issues

  • Please ensure that the shipping address and contact details provided are accurate and complete.
  • Stay Brite Cookware will not be responsible for delays or non-delivery caused due to incorrect or incomplete address details provided by the customer.

9. Contact & Support

For any shipping-related queries or assistance, please contact our Customer Care team at:

📧 Email: customercare@staybritecookware.com

10. Policy Updates

Stay Brite Cookware reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.