Privacy policy

Privacy Policy

Stay Brite Cookware

This Privacy Policy explains how Stay Brite Cookware Modern Home Appliances Pvt. Ltd. (“we”, “our”, “us”) collects, uses, stores, and protects the personal information of users who visit or make purchases through our website. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you interact with our website, place an order, or contact us, we may collect the following information:

Full name
Mobile number and email address
Shipping and billing address
Order and transaction details
Payment-related information (processed securely through payment gateways)
Any other information voluntarily shared by you for customer support or inquiries

2. How We Use Your Information

The information collected from you may be used for:

Processing and fulfilling orders
Providing customer support and responding to queries
Improving website performance, products, and services
Managing transactions smoothly and securely
Sending order-related communication such as confirmations, updates, and invoices
Sending promotional or informational emails (only if you choose to receive them)

You may opt out of promotional emails at any time.

3. Data Protection & Security

We take data security seriously and implement appropriate measures to protect your personal information, including:

Secure servers and restricted access
Encrypted payment transactions handled by trusted payment gateway providers
Regular monitoring of our website for security vulnerabilities

We do not store your sensitive payment information such as credit/debit card details on our servers.

4. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience. Cookies help us:

Remember items in your shopping cart
Understand user preferences
Analyze website traffic and usage patterns
Improve website functionality and performance

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.
Your data may be shared only when necessary:

With service providers involved in order fulfillment (logistics, payment gateways)
To comply with legal obligations or regulatory requirements

All such parties are required to keep your information confidential.

6. Children’s Privacy

Our website is intended for use by individuals above the age of 13. We do not knowingly collect personal information from children. If such information is identified, it will be deleted promptly.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites. Users are encouraged to review the privacy policies of those websites separately.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Any changes will be effective immediately upon posting on the website. We encourage users to review this page periodically.

9. Data Safety Awareness

Stay Brite Cookware or its representatives will never request non-purchase related personal, financial, or confidential information over phone, email, or message. Customers are advised not to share such details with anyone claiming to represent us.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

📧 Email: customercare@staybritecookware.com

📍 Address:
Stay Brite Cookware Modern Home Appliances Pvt. Ltd.
Aujla Road, Opp. Choice Bread Factory,
Kapurthala, Punjab – 144601